Return and Refund Policy

Refund policy

All Sales Final Policy
Effective Date: August 1, 2024

1. Overview: We at The Sweet Fashion strive to provide high-quality products and excellent customer service. To ensure the efficiency of our operations and the satisfaction of our customers, we have implemented an "All Sales Final" policy. This policy applies to all purchases made through our e-commerce platform.

2. No Returns or Exchanges: We do not accept returns or exchanges. All sales are final once a purchase is completed.

3. Exceptions While our general policy is that all sales are final, we understand that certain exceptional circumstances may arise. Exceptions to this policy may include:

Defective or Damaged Items: If you receive a product that is defective or damaged, please contact our customer service team within 30 days of receiving your order. We will require proof of the defect or damage (such as photographs) and may offer a replacement or store credit at our discretion.
Incorrect Items: If you receive an incorrect item in your order, please notify our customer service team within 30 days of delivery. We will arrange for the correct item to be sent to you.

4. Contacting Customer Service: If you need to report a defective, damaged, or incorrect item, please contact our customer service team at info@sweetfashion.vip. Provide your order number, a description of the issue, and any supporting documentation (e.g., photographs). Our team will review your case and respond promptly.

5. Policy Changes: The Sweet Fashion reserves the right to modify or amend this policy at any time. Changes to the policy will be effective immediately upon posting to our website. Please review this policy regularly to stay informed about our terms and conditions.

6. Agreement to Policy: By completing a purchase on our website, you acknowledge and agree to the terms of this All Sales Final Policy.

7. Contact Information If you have any questions or concerns regarding this policy, please contact us at info@sweetfashion.vip.

8. Return Address:

Sweet Fashion
252 SHAWMUT AVE APT 4
BOSTON, MA 02118-2122
United States

Thank you for shopping with The Sweet Fashion!